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create_order, edit_order, confirm, reject, help, reorder_lastPRODUCT, QUANTITY, UNIT, DELIVERY_METHOD, DELIVERY_DATE, ADDRESS, TANK_SILO| Metric | Score |
|---|---|
| NER Precision | 95.69% |
| NER Recall | 98.04% |
| NER F1 | 96.85% |
| Intent Accuracy | 99.07% |
| Intent F1 | 99.04% |
| Combined F1 | 97.94% |
| Entity | F1 |
|---|---|
| PRODUCT | 96.00% |
| QUANTITY | 98.77% |
| UNIT | 96.97% |
| DELIVERY_METHOD | 100.00% |
| DELIVERY_DATE | 91.30% |
| ADDRESS | 97.25% |
| TANK_SILO | 97.44% |
0.6 * intent + 0.4 * NER