SupportTickets-Mini is a small English dataset of anonymized customer support messages, each labeled with the routing category a triage agent assigned to it. It is intended for lightweight text-classification experiments and teaching demos.
Label Definitions
billing: Questions about invoices, charges, refunds, or payment methods.
technical: Bug reports, errors, outages, and how-to configuration help.
account:… See the full description on the dataset page: https://huggingface.co/datasets/yding03/SupportTickets-Mini.
