This artifact contains 1,200 deterministic, fully synthetic, eight-turn customer-support conversations grounded in public Humana/CMS documents. It contains no real member data. The release spans 12 balanced use cases, 21 cited source documents, 535 cited source pages, and 770 unique grounding chunks.
support_conversations.jsonl: governed transcript schema with citations and safety metadata.… See the full description on the dataset page:
https://huggingface.co/datasets/yashkavaiya/humana-support-slm-sft-1200.
