A multilingual benchmark for evaluating case extraction from real-world tech support group chats.
SupportBench contains 60,000 messages across 6 datasets in 3 languages (English, Spanish, Ukrainian), spanning 6 technical domains. All messages are sourced from public Telegram support groups.
Dataset
Language
Domain
Messages
Users
Reply%
Media
Ardupilot-UA
Ukrainian
UAV / Drones
10,000
319
51.8%
1,440
MikroTik-UA
Ukrainian
Networking
10… See the full description on the dataset page:
https://huggingface.co/datasets/pavelshpagin/SupportBench.
