This dataset contains synthetic summaries of call center conversations generated by different prompt configurations.
Each record (in JSON Lines format) includes:
The original dialogue metadata.
A generated summary tailored to provide quick insights for call center service agents.
Extensive evaluation metrics and attributes such as conciseness, formatting, contextual relevance, tone, and actionability.
Intended… See the full description on the dataset page: https://huggingface.co/datasets/marccgrau/synthetic_call_center_summaries.
