Simulated Aggressive Customer Service Conversations Dataset
Overview
This dataset contains aggressive customer service conversations generated by an agentic simulation system.
Each record is stored in JSON Lines (JSONL) format and includes:
Scenario Metadata: Selected bank, customer, agent profiles, and task details.
Conversation Messages: Full message history between the customer and service agent.
Summary: A German summary of the conversation.
Cost Metrics: API cost… See the full description on the dataset page: https://huggingface.co/datasets/marccgrau/agentic_synthetic_aggressive_conversations_en.