This dataset contains 100 realistic customer service conversations between customers and support agents. Each dialogue is 11 turns long and covers a variety of common issues such as late deliveries, billing errors, account problems, and more. It is ideal for training and evaluating AI assistants, chatbots, and customer support models.
Each conversation is stored as a JSON object with the following fields:… See the full description on the dataset page:
https://huggingface.co/datasets/chenlei123/customer-service.