Connected multilingual SaaS process simulations for causal decision reasoning.
SaaS-ProcessTwin is a synthetic benchmark of connected SaaS customer-risk cases. Each case is generated around a hidden object-centric event ledger and then projected into multilingual customer tickets, support notes, CRM summaries, incident updates, belief states, decisions, consequences, and counterfactual branches.
Models are evaluated on process reconstruction, belief tracking… See the full description on the dataset page:
https://huggingface.co/datasets/Lightcap/SaaS-ProcessTwin.
