Dataset Description:
This dataset is a large-scale collection of 31,106 hours of processed French (FR) dual-channel call center audio recordings, containing 3,569,083 hours of processed call center audio recordings across 54 languages, designed to support the development and training of advanced speech AI and conversational AI systems.
It consists of real-world customer and agent speech recordings collected from call center environments. The dataset is organized in a dual-channel format, where… See the full description on the dataset page:
https://huggingface.co/datasets/InfoBayAI/French_Call_Center_Audio_Dataset_Dual_Channel.
