Dataset Description:
This dataset is a large-scale collection of 30,320 processed English (India) dual-channel call center audio recordings, part of a broader multilingual conversational audio collection containing approximately 3,569,083 processed call center recordings across 54 languages, designed to support the development and training of advanced speech AI and conversational AI systems.
It consists of real-world customer and agent speech recordings collected from call center environments.… See the full description on the dataset page:
https://huggingface.co/datasets/InfoBayAI/English_India_Call_Center_Audio_Dataset_Dual_Channel.
