THIS MODEL IS MADE AND TRAINED SPECIFICALLY FOR guest message query classification in following classes :
— pre_sales_availability: Is the villa available on these dates?
— pre_sales_pricing: What is the rate for 2 adults 3 nights?
— post_sales_checkin: What time can we check in? WiFi password?
— special_request: Early check-in, airport transfer?
— complaint: The AC is not working. I am not happy.
— general_enquiry: Do you allow pets? Is there parking?
