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general dominates (127/137
training rows); the three genuine grievance intents have too few
examples (1-5 each) for reliable classification. The
escalation-bypass safety design this idea was built around
(harassment_escalation + urgency=immediate -> hard-route to a human)
is documented but not meaningfully testable on this round's thin
urgency-label data (only 4 total). See the source project's
PART2_SUBMISSION.md.