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Smart Business Insights Bot

A single dashboard combining four AI techniques — built for freelance client demos and as a final-year-project-level portfolio piece.

Component	What it does
NLP	Sentiment analysis on customer reviews/messages (TextBlob)
ML	Sales trend forecasting (linear regression, 14-day forward)
Generative AI	Auto-drafted customer reply suggestions (Claude/OpenAI API, with offline template fallback)
Descriptive Analytics	KPI cards, sentiment breakdown, sentiment-over-time, sales chart

Setup

bash

# 1. Create a virtual environment (recommended)
python3 -m venv venv
source venv/bin/activate      # on Windows: venv\Scripts\activate

# 2. Install dependencies
pip install -r requirements.txt

# 3. Run the app
streamlit run app.py

It will open automatically at http://localhost:8501.

Using your own data

In the sidebar, uncheck "Use sample data" and upload:

Reviews CSV — needs a review column (and optionally a date column)
Sales CSV — needs date and sales columns

Adding real Generative AI replies

Paste an Anthropic API key into the sidebar field. Without a key, the app falls back to smart template-based replies (still works great for demos).

Pitching this to a client

This is designed to be sold as a "AI Business Assistant" package:

Show the sentiment dashboard on their actual reviews (Google/Facebook reviews, WhatsApp chat exports)
Show the sales forecast on their sales history
Show how it auto-drafts replies to save them time
Offer setup + monthly maintenance pricing

Next steps to extend

Swap TextBlob for a fine-tuned transformer model (e.g. distilbert-sst2) for higher accuracy
Connect directly to WhatsApp Business API / Google Reviews API for live data
Add authentication + multi-tenant support if selling to multiple clients
Deploy on Streamlit Community Cloud, Render, or a VPS for client access

MSamiAI/demo